Behind every successful car dealership is a solid team of individuals working together for the greater good. To build and nurture a quality team, your dealership should foster an environment where your staff feels empowered, valued and safe.
If you’re looking for ways to boost the morale of your car dealership staff, here are a few ideas:
- Help everyone understand their purpose.
Reinforcing the purpose of your staff’s individual roles and responsibilities and how they contribute to your car dealership’s overall strategy is an effective way to help your staff see the “bigger picture” of your business. When each of your team members understands the “why” behind what they and their colleagues do, they will be more likely to feel encouraged to do their jobs effectively and provide quality customer service while working together as a team.
- Focus on developing team building and leadership skills.
Taking time to learn your team members’ strengths and their short-term and long-term goals is another key to creating a positive environment in your car dealership. Whether it’s providing team building activities or leadership training, investing in your employees’ professional growth is an effective way to foster a positive environment.
- Make communication a priority.
Communicating with your staff on a regular basis can help you connect with your team on a personal and professional basis. Routine check-ins are a good way to keep a pulse on your staff.
If you are an independent, buy here pay here or franchise dealership looking to grow your car business, Credit Acceptance can help. We’re an indirect subprime finance company working with more than 12,000 car dealerships across the nation to help them sell more cars and make more money. Last year, we paid enrolled dealers nearly $4 billion in total funding and $180 million in Portfolio Profit.
Looking to increase your car sales? Fill out the Become a Dealer form to learn more about the benefits of joining our auto finance program.
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