Career opportunities
Career opportunities

Search and view all Operations positions with Credit Acceptance

Our Business Operations departments at Credit Acceptance support our customers through the life of their installment contract, from making a car payment to redeeming their vehicle after repossession.
Two happy young girls in backseat of car, looking out window


As a Business Operations Team Member, you will work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team members specialize in various segments of the contract life cycle to achieve the highest levels of performance.
Responsibilities in your area may include:
  • Effectively educate the customer on how to resolve their issue through self-service options and payment options, where applicable.
  • Review and assess the condition of vehicles and determine which repairs/reconditioning to authorize.
  • Create solutions to assist the customer from becoming further past due and get them current, where possible.
  • Have phone and written contact with customers, repossession contractors and auction vendors.

Benefits of being on the Businesses Operations team:


Flexible schedules


Excellent benefits package beginning day 1 including comprehensive medical/dental/vision and much more


Paid training


Paid time off and paid holidays

Path 2

Computer equipment provided (laptop, monitors, mouse, keyboard, webcam) as well as company phone

Path 2

Paid parental time off and adoption assistance

Path 2

401(k) with employer match upon enrollment

Path 2

Tuition reimbursement

Path 2

Growth opportunities to advance your career

Path 2

Ongoing training and development

Path 2

Above market pay

Path 2

Quarterly profit sharing plus automobile and mileage allowance

Business Operations team positions include:

  • Account Solutions
  • Customer Service
  • Dealer Service Center
  • Insurance
  • Redemption
  • Remarketing
  • Repossession
  • Titles
Smiling Credit Acceptance team member

Our team members are full of PRIDE.

At Credit Acceptance, we’re passionate about everything we do for dealers, consumers, and for each other every day. Driving that passion are our Core Values. They’re more than words; they create a positive workplace that has resulted in many national workplace awards.

Support & Training


Training on your first day & beyond! Foundational training plus continuous learning.

Listening Culture

A listening culture that gives every team member a voice.

Work Perks

A work environment that includes time for having fun, and many recognition programs.