Dealer FAQ

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How do I learn more about Credit Acceptance’s dealer programs?

Simply call 1-800-873-0512 or complete the online inquiry form and we’ll put you in touch with your local Market Area Manager who can answer all of your questions.

Can I really offer an approval to every customer through the Credit Acceptance program?

YES! Our proprietary Credit Approval Processing System (CAPS®) gives you the opportunity to offer an approval to every customer you submit – in 30 seconds or less, on every used car on your lot (and many new cars as well), sorted by highest grossing vehicles.

Can I enroll without paying a fee?

Your local Market Area Manager can explain the enrollment options and help you choose the one that is best for you.

Can I get paid quickly on the contracts I write with Credit Acceptance?

YES! Once a completed contract package and proofs are submitted and approved, we fund immediately. You can choose whether you want to receive your funds via electronic funds transfer or check. With electronic contracting, dealers are paid within 24 hours of complete contract submission.

What’s the difference between the Portfolio and Purchase Programs?

The Portfolio Program allows you to share the principal and interest of every payment collected, and receive an up-front profit based on risk. The Purchase Program allows you to receive a higher up-front profit today, but you will not participate in Portfolio Profit down the road.

Why do I need to be in the subprime market?

According to Equifax's Q1 2016 National Consumer Credit Trends Report, subprime borrowers now make up over 51 percent of the auto finance segment. You are missing out on the ability to sell to this growing market if you do not have the ability to say ‘Yes’ to everyone.

Why should I use Credit Acceptance when I could do Buy Here, Pay Here (BHPH)?

Unlike BHPH, our programs put you in a cash-positive position at time of delivery, rather than putting most of your money “on the road.” We take care of the collection management and headaches so you can spend your time selling cars. In short, Credit Acceptance gives you all the benefits of BHPH, with none of the headaches.

How do I learn to maximize the ability to deliver an approval to every customer?

With our program, we’re not successful unless you are. That’s why we provide you (at no cost) with online training through our Credit Acceptance University, where you’ll gain the knowledge and skills needed to maximize performance and profits with our program.