KY, MD, MN, MO, MT, NY

Depending on the state, you will either receive the title in the mail, or you can pick up the title at the motor vehicle department.

It takes approximately 30 days for a title to be issued by the motor vehicle department after purchasing the vehicle.

If you live in one of these states and have not received the title after this timeframe, contact your motor vehicle department and/or the dealership where you purchased the vehicle. If additional assistance is required, please contact the Customer Service Department at 800-634-1506.

AL, AK, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, LA, MA, ME, MI, MS, ND, NE, NH, NJ, NM, NV, OK, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY

Credit Acceptance holds the title until the contract is paid off and/or Credit Acceptance releases its lien.

KS

The state holds the title electronically.

Are a party on the retail installment sales contract and would like to be added to the title

Please send a written request including your full name, the VIN or account number, and the address of your preferred motor vehicle office to Credit Acceptance by fax or mail:

• Fax Number: 866-436-4890
• Mailing address:
  Credit Acceptance Corporation
  Attn: Title Department
  25505 West 12 Mile Rd.
  Southfield, MI 48034

Once received, the request will be processed and the required documents (including the title, if held by Credit Acceptance) will be sent to your preferred motor vehicle office. You will need to contact the motor vehicle office to complete the process.

Are a party on the retail installment sales contract and would like to be removed from the title

Please send a written request including your full name, the VIN or account number, and the address of your preferred motor vehicle office to Credit Acceptance by fax or mail. The request must be notarized.

• Fax Number: 866-436-4890
• Mailing address:
  Credit Acceptance Corporation
  Attn: Title Department
  25505 West 12 Mile Rd.
  Southfield, MI 48034

Once received, the request will be processed and the required documents (including the title, if held by Credit Acceptance) will be sent to your preferred motor vehicle office. You will need to contact the motor vehicle office to complete the process.

Removing your name from the title will not release you from your obligation to pay on your retail installment sales contract. You will still be liable for all obligations on your retail installment sale contract after your name is removed from the vehicle’s title.

Are the estate representative of a customer who passed away and would like to keep the vehicle and be added to the title

Please send documentation with proof of the customer’s passing and proof that you are the estate representative to the Operations Support Department by email, fax, or mail:

• Email Address: [email protected]
• Fax Number: 866-808-6559
• Mailing address:
  Credit Acceptance Corporation
  Attn: Operations Support
  25505 West 12 Mile Rd.
  Southfield, MI 48034

You must also include a written request to be added to the title. Please ensure that your full name, the vehicle information, and the address of your preferred motor vehicle office is included in the written request.

• If the account only has one customer: Credit Acceptance is able to add an estate representative to the title and remove the deceased party from the title with a written request from the estate representative.
• If the account has a customer and a co-signer: Credit Acceptance is able to add an estate representative to the title and remove the deceased party from the title with a notarized written request from the non-deceased party and a written request from estate representative.

Once received, the request will be processed and the required documents (including the title, if held by Credit Acceptance) will be sent to your preferred motor vehicle office. You will need to contact the motor vehicle office to complete the process.

Want to add a third party to the title who did not sign the retail installment sales contract

Credit Acceptance does not allow third parties to be added to the title.

KY, MD, MN, MO, MT, NY (the customer holds the title)

Credit Acceptance will typically send the lien release documentation to you within 30 days of payoff.

If the state is mailing the title directly to you, the timeframe will vary depending on the state’s processing times.

AL, AK, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, LA, MA, ME, MI, MS, ND, NE, NH, NJ, NM, NV, OK OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY (Credit Acceptance holds the title)

Credit Acceptance will typically send you the title and lien release documentation within 30 days of payoff.

If your title was held electronically, the state will mail you the title without the lien.*

*Please see below for specifics in FL, OH and OK:

• If your title is an electronic title in FL:
  • Credit Acceptance releases the lien electronically and will mail you a letter. The State of Florida electronically maintains titles. If you would like to obtain a printed copy of your title with our lien released, please follow the instructions set forth on the website for the Florida Department of Highway Safety and Motor Vehicles: http://www.flhsmv.gov/html/emt.htm.
• If your title is an electronic title in OH:
  • Credit Acceptance releases the lien electronically and will mail you a lien release letter. The State of Ohio electronically maintains title records. If you would like to obtain a printed title in your name, please take the lien release letter to your local County Clerk’s office.
• If your title is an electronic title in MI:
  • Credit Acceptance releases the lien electronically and will mail you a lien release letter. The State of Michigan electronically maintains title records and will print and mail the paper title upon release of all liens.
• If your title is an electronic title in OK:
• Credit Acceptance releases the lien electronically and will mail you a lien release letter. The State of Oklahoma electronically maintains title records. If you would like to obtain a printed title in your name, please take the lien release letter to your local County Clerk’s office.

KS (the state holds the title electronically)

Credit Acceptance will send you the lien release documentation within 30 days of the payoff. You can take the lien release documentation to your preferred motor vehicle office or titling agency to obtain a paper title without Credit Acceptance’s lien.