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We’re here to help.

CUSTOMERS#_button-blue DEALERS#_button-blue GENERAL INFO#_button-blue

Customer Contacts:

Logging into your account allows you to easily contact us, make a payment, and more! Plus, we'll be able to respond to you quickly and directly when you contact us this way.

Need to Make a Payment?

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Pay My Bill Online

To pay by phone you can call 1.800.634.1506 during:

Weekdays: 8am - 11pm ET
Weekends: 8am - 5pm ET

Need to make a one-time guest payment? You can do that here. For other types of payment (mobile app, by mail, or in person), please click here.

Customer Feedback & Complaints

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Log in to Submit a Complaint#_config:customer-portal-login - Logging in to submit a complaint allows us to respond to you quickly and directly.

Call us with a question or concern at 1.877.523.4044

To submit a credit reporting dispute access 'Your Credit & Privacy' and follow the instructions.

If you still have any questions, check out our FAQ page for potential answers.

Ready to Purchase Your Next Car?

Pre-qualify for auto financing—no matter your credit. We believe that auto financing should be for everyone. And over the past 50 years, we’ve helped more than 4 million people get a vehicle, even with bad or no credit.

Dealer Contacts:

Login to Caps

Dealers Service Center Hours

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Hours by State

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CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV

Weekdays: 9am - 8pm ET

Weekends: 9am - 7pm ET

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IN, KY, OK, TN

Weekdays: 9am - 9pm ET

Weekends: 9am - 8pm ET

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AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI

Weekdays: 10am - 9pm ET

Weekends: 10am - 8pm ET

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AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY

Weekdays: 10am - 11pm ET

Weekends: 10am - 10pm ET

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Location & Holiday Closures: