Contact Us

Customers
 

Login to Customer Portal

24/7 account access

 

Frequently Asked Questions

Answers to commonly asked questions

 

Make a Payment

How to make a payment

1-800-634-1506

1-800-634-1506

Weekdays: 8:00 a.m. - 11:00 p.m. ET

Weekends: 8:00 a.m. - 5:00 p.m. ET

 

Complaint

Before submitting a complaint, check out our FAQ page for potential answers.

To submit a credit reporting dispute

access 'Your Credit & Privacy' and

follow the instructions.

To submit a complaint log into your

Customer Portal Account and select

'Contact Us' then Submit a Complaint.

Need financing for your next car?
 

Start your Credit Approval

Find up to 3 car dealers near you

 

What Consumers Should Know

Learn more about your financing options

Dealers
 

Login to CAPS®

Credit Approval Processing system available 24/7

 

What Dealers Should Know

What you may not know about the Credit Acceptance program

 

Dealers Service center hours

1-800-729-7633

1-800-729-7633

STATE
Weekdays (ET)
Saturdays (ET)
CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV
9:00 am - 8:00 pm
9:00 am - 7:00 pm
IN, KY, OK, TN
 9:00 am - 9:00 pm
9:00 am - 8:00 pm
AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI
10:00 am - 9:00 pm
10:00 am - 8:00 pm
AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY
10:00 am - 11:00 pm
10:00 am - 10:00 pm
Want to become a dealer?
 

Become a Dealer

Connect with a Credit Acceptance representative

 

Frequently Asked Questions

Answers to commonly asked questions from dealers new to our program

 

What Dealers Should Know

 

Learn about the Credit Acceptance program

Location

25505 W 12 Mile Rd

Southfield, MI 48034

Holiday closures

New Year's Day January 1
Memorial Day Last Monday in May
Independence Day July 4
Labor Day First Monday in September
Thanksgiving Fourth Thursday in November
Christmas Eve December 24
Christmas Day December 25
New Year’s Eve December 31 - after 12:00 p.m. ET