24/7 account access
Answers to commonly asked questions
How to make a payment
Weekdays: 8:00 a.m. - 11:00 p.m. ET
Weekends: 8:00 a.m. - 5:00 p.m. ET
Before submitting a complaint, check out our FAQ page for potential answers.
To submit a credit reporting dispute
access 'Your Credit & Privacy' and
follow the instructions.
To submit a complaint log into your
Customer Portal Account and select
'Contact Us' then Submit a Complaint.
Need financing for your next car?
Find up to 3 car dealers near you
Learn more about your financing options
Credit Approval Processing system available 24/7
What you may not know about the Credit Acceptance program
Dealers Service center hours
Want to become a dealer?
Connect with a Credit Acceptance representative
Answers to commonly asked questions from dealers new to our program
Learn about the Credit Acceptance program
25505 W 12 Mile Rd
Southfield, MI 48034
|New Year's Day||January 1|
|Memorial Day||Last Monday in May|
|Independence Day||July 4|
|Labor Day||First Monday in September|
|Thanksgiving||Fourth Thursday in November|
|Christmas Eve||December 24|
|Christmas Day||December 25|
|New Year’s Eve||December 31 - after 12:00 p.m. ET|