Contact Us

 

Customers

 

Login to Customer Portal

24/7 account access

 

Frequently Asked Questions

Answers to commonly asked questions

 

Make a Payment

How to make a payment

 

1-800-634-1506

Weekdays: 8:00 a.m. - 11:00 p.m. ET

Weekends: 8:00 a.m. - 5:00 p.m. ET

 

Need financing for your next car?

 

Start your Credit Approval

Find up to 3 car dealers near you

 

What Consumers Should Know

Learn more about your financing options

 

1-800-634-1506

Weekdays: 8:00 a.m. - 11:00 p.m. ET

Weekends: 8:00 a.m. - 5:00 p.m. ET

 

Dealers

 

Login to CAPS®

Credit Approval Processing system available 24/7

 

What Dealers Should Know

What you may not know about the Credit Acceptance program

 

Dealers Service center hours

1-800-729-7633

 

STATE
Weekdays (ET)
Saturdays (ET)
CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV
9:00 am - 8:00 pm
9:00 am - 7:00 pm
IL, IN, KY, MO, OH
9:00 am - 9:00 pm
9:00 am - 8:00 pm
AL, AR, IA, KS, LA, MN, MS, NE, OK, TN, TX, WI
10:00 am - 9:00 pm
10:00 am - 8:00 pm
AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, UT, WA, WY
11:00 am - 11:00 pm
11:00 am - 10:00 pm

 

Want to become a dealer?

 

Become a Dealer

Connect with a Credit Acceptance representative

 

Frequently Asked Questions

Answers to commonly asked questions from dealers new to our program

 

What Dealers Should Know

 

Learn about the Credit Acceptance program

 

1-800-873-0512

Weekdays: 9:00 a.m. - 9:00 p.m. ET

Weekends: 9:00 a.m. - 9:00 p.m. ET

Location

25505 W 12 Mile Rd

Southfield, MI 48034

Holiday closures

New Year's Day January 1
Memorial Day Last Monday in May
Independence Day July 4
Labor Day First Monday in September
Thanksgiving Fourth Thursday in November
Christmas Eve December 24
Christmas Day December 25
New Year’s Eve December 31 - after 12:00 p.m. ET